Not accepting the password

[Petrina83]

I have just set up my hub it's all green lights but no device is accepting the password says its incorrect

[jamesn123]

@Petrina83 

Are you sure you are typing the password correctly? The password is case sensitive & some letters can look like numbers & vice versa.

Also try holding the reset button on the rear of the hub for 30 seconds to completely factory reset it