Discussion topic: Not accepting the password

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This message was authored by Petrina83

I have just set up my hub it's all green lights but no device is accepting the password says its incorrect

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This message was authored by jamesn123

Are you sure you are typing the password correctly? The password is case sensitive & some letters can look like numbers & vice versa.

Also try holding the reset button on the rear of the hub for 30 seconds to completely factory reset it

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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