Discussion topic: No wifi

This message was authored by: Lilylo · ‎30 Jan 2023

Is it just me...I have no WiFi...last night and today.

This message was authored by: caesarome · ‎30 Jan 2023

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

You can also run this test via the MySky app.

Let us know how you get on.

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This message was authored by: Lilylo · ‎30 Jan 2023

I did that and it said need an engineer but when I went through that process...which was 2 days away..said not available right now!

This message was authored by: jamesn123 · ‎31 Jan 2023

@Lilylo

Sometimes the online tool doesnt work for various reasons so you'll need to call Sky directly.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Lilylo · ‎31 Jan 2023

Thanks have done....coming today hopefully. Its so needed in this day and age. Nothing is paper anymore.

Discussion topic: No wifi

No wifi

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