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Discussion topic: No wifi in all rooms

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This message was authored by Marcin25 This message was authored by: Marcin25

No wifi in all rooms

Hi. I was told that Sky broadband will reach all rooms in my house. Unfortunately there is no wifi in one of the rooms downstairs. Is there anything that can be done?
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No wifi in all rooms

Posted by a Superuser, not a Sky employee. Find out more

@Marcin25 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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