No wi fi

[DavidS55]

No WiFi.

App says everything is connected but sky box showing no light on internet button and orange light on voice button.

no apps can be accessed through the sky box and WiFi not connected to the internet 

[JimM1]

@DavidS55 Run the service checker and or diagnostic test, links below.

https://www.sky.com/servicechecker

https://www.sky.com/help/articles/broadband-diagnostic-start

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start