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Discussion topic: No valid ip configuration

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This message was authored by: Rotary1

Message posted on ‎26 Apr 2024 04:37 PM

No valid ip configuration

We have no internet we have unplugged router and left for 30 minutes then plugged in but hasn't worked. It appears only to be on the computers. when you run diagnostics check it comes up with 'local area connection doesn't have a valid ip configuration 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎26 Apr 2024 04:52 PM

Re: No valid ip configuration

Posted by a Superuser, not a Sky employee. Find out more

@Rotary1 what are the lights on the hub showing as they help,diagnose the issue - see https://www.sky.com/help/articles/hub-lights-explained-start

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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