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Discussion topic: No signal/connection

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This message was authored by: Rebecca218

No signal/connection

Tv is on, our sky is connected to HDMI 1, we normally click on that, press the sky remote on and the sky comes on, but for some reason tonight it won't, all the lights on my router are on, my hub light is on but not connecting to our tv?

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This message was authored by: Chrisee

Re: No signal/connection

Posted by a Superuser, not a Sky employee. Find out more

@Rebecca218 whst Sky TV system do you have Sky+HD, Sky Q or Sky Stream? If other devices connecting to the internet it is an issue with your TV box not your broadband connection.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Rebecca218

Re: No signal/connection

It's sky stream, iv tried to get an engineer to come out but the person I spoke to said that it's not possible? So going to ring back later but not sure on numbers to ring

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