0

Discussion topic: No phone line and sky q boxes won’t connect to broadband

Reply
This message was authored by: RobQ1974

No phone line and sky q boxes won’t connect to broadband

I made the mistake of having super fast broadband fitted yesterday but the phone line and both our sky q boxes haven't worked since then. I am very unhappy. 

Reply

All Replies

This message was authored by: jamesn123

Re: No phone line and sky q boxes won’t connect to broadband

Posted by a Superuser, not a Sky employee. Find out more

@RobQ1974 

Have you plugged your phone into the back of the hub instead of the telephone socket?

 

Your Sky Q boxes will likely need a network reset, then connecting via WPS. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply