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Discussion topic: No optical network terminal
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This message was authored by: Abbby
Message posted on 24 Apr 2026 12:29 PM
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No optical network terminal
An engineer put a box on the outside of my house but I have no optical network terminal inside so have nowhere to plug in Ethernet cable? What is going on?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Apr 2026 12:32 PM
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Re: No optical network terminal
@Abbby you should have an appointment for an engineer to come, they will run a cble from the exterior box into your home, fit the ONT and commission the service. If Sky haven't given a date then givecthem a call.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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