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Discussion topic: No ont cable on my connection box

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This message was authored by: Sam912

No ont cable on my connection box

Hi I have a open reach box that I connect my WiFi cable into but I don't have a power cable for that to switch it on and I'm not sure about the other cable slots as my broadband cable don't fit in them. I'm new to the address so I'm not sure if I need a cable for the box or if I need a connection fitted in for sky from an engineer. Many thanks sam

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This message was authored by: JimM1

Re: No ont cable on my connection box

@Sam912 If you have an ONT fitted, and NO psu that powers it, then the previous owner/tennant has taken it with them. Until your sky goes live then they can do nothing for you, then you will need to let SKY know by calling them, they will arrange for OR to attend and deal with it then.

Take a picture and attach to the post so we can see what you have. Use the camera icon to attach.

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