No network connection

[Tom12342]

I keep having my sky tv disconnected from the internet connection which then knocks out all my sky q boxes and won't reconnect. This has been an on going problem for around a year I have had an engineer out who just fitted the wifi boosters but the issue is still ongoing and this is now affecting my work as I can't get a stable connection. Please can this be sorted asap.

[Brill+Gill]

Hi @Tom12342, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141