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Discussion topic: No network connection at 2am
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This message was authored by: ginie847
Message posted on 01 Apr 2025 02:02 AM
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No network connection at 2am
No network connection
Ginie847
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Apr 2025 04:11 AM
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Re: No network connection at 2am
Often, when internet goes off in the early hours it's overnight maintenance being performed by Sky.
Firstly, see what it shows from the following;
To check there are no current outages in your area;
https://www.sky.com/servicechecker
Next, if not, would be worth try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start
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Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
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Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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