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Discussion topic: No network connection at 2am

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This message was authored by: ginie847

No network connection at 2am

No network connection

Ginie847
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This message was authored by: lettice

Re: No network connection at 2am

Posted by a Superuser, not a Sky employee. Find out more

Often, when internet goes off in the early hours it's overnight maintenance being performed by Sky.

 

Firstly, see what it shows from the following;

To check there are no current outages in your area;
https://www.sky.com/servicechecker

Next, if not, would be worth try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start

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