09 Sep 2024 08:16 PM
Net not working all days
10 Sep 2024 04:29 PM
Posted by a Superuser, not a Sky employee. Find out more@gurung Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
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