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Discussion topic: No net

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This message was authored by gurung This message was authored by: gurung

No net

Net not working all days

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No net

Posted by a Superuser, not a Sky employee. Find out more

@gurung Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.


After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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