@Vicki851
No lights at all would indicate a power supply failure. If the Hub doesn't light up on a different socket then you'll need to log it with Sky as a complete failure are wait for a replacement to arrive.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
