No internet

[Hay23]

I went away and turned off my broadband. Now everything is fine but not the internet still in orange. I switched off and switched back on but still the same. 

[caesarome]

@Hay23 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.