No internet

[Ade52]

Internet down again 

[David1239]

It seams like a lot of us are facing the same issue 

[Ade52]

Not long changed over from virgin media and now sky is just as poor 

[Ade52]

To be fair its just come back on 😂

Hope i haven't spoke too soon 

[David1239]

Good for you.

after trying for 2 hours I booked an engineer. 
for me the problem lies outside my premises they say.

thank you.

[KakfaCarnage]

Hi there, I've read someone else saying they've been told this tonight as well, that it's outside their premises. Did Sky tell you where the issue is? And do you know how many days you have to wait for the engineer? Cheers. 

[David1239]

Asap they said. 

[Daniel0210 · Accepted solution]

As you've all posted in the early hours it's worth pointing out that any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.