No internet

[Tom317]

Hi there, I can't connect to the internet, so on the sky box iv got the power green light internet light off but Iv got the wifif light green to Iv done everything else 

[JimM1]

@Tom317 Internet light off then no internet connection, see the link below!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby. Takes over an hour for the possible information to be displayed to you if at all!
https://www.sky.com/servicechecker