0

Discussion topic: No internet

Reply
Avatar for Chris--
Level 0 icon
What's this?
This message was authored by: Chris--

Message posted on ‎28 Sep 2025 03:42 PM

No internet

Our Internet isn't working, I've tried every possible and given scenarios but still no Internet
Report post
Post 1 of 2
76 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎28 Sep 2025 03:51 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

Firstly, see what it shows from the following;

To check there are no current outages in your area;
https://www.sky.com/servicechecker

Next, if not, would be worth try running a line test;
https://www.sky.com/help/articles/broadband-diagnostic-start

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 2 of 2
72 Views
0 Likes
Reply
Reply