No internet!

[Jmort2000]

Same, for what it's worth. Tried every combination of power on/off on sky and fttp modem. Hard reset sky router didn't work either.

Service checker says I'm connected, even when fttp modem is turned off, so I can't bring myself to trust that 😅

[Redders35]

Service checker also says mine is fine! Even though im staring at it not working!

[D4yl33]

Same here got nothing and yet saying service is all good when use sky app to check. Totally dead no Internet. In west London area. 

[Redders35]

Im yorkshire area. How strange it seems to have gone out everywhere! This gives me hope itll be fixed and its not a personal to me problem. I just hope its fixed sharpish!

[Tramore1]

Sheffield area. I've disconnected and reconnected everything multiple times and it's been an hour now and there's still no connection. Can't use the TV as it's a sky glass and the lights are all green and coming up fine on the service checker. Think there's an outage 

[Redders35]

Same here also sheffield. 

[D4yl33]

Just been reading on sm platforms and it seem it is down all over uk. And having glass tv. I cant even watch tv. So I have nothing at moment. Next your hear they been attacked. Just funny it seems down everywhere. 

[Dan19791]

Been down now for around an hour , have tried reseting router and couple of times but nothing, self checker saying all is good.

[Cptnstv71]

Same here 🤷‍♂️

[Sy15]

Frustratingly mines down in Berkshire -  and now being blessed with an engineer because it can't find a signal now 🤦🏻‍♀️ I've tried all combos resetting and a up until 20mins ago everything seemed fine with the hub, now the Wi-Fi check a has said it's an issue in my home and I need an engineer.

[Daniel0210]

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep.

If your Sky broadband isn’t working after 7am and you haven’t done it yet use this link to check to see if there are any broadband problems or outages nearby.
https://www.sky.com/servicechecker
This should determine if there's an identified fault, perhaps affecting multiple households.

If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. The easiest way is to dial 150 free from your Sky Talk landline if it’s still working.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won't receive additional or quicker support.