0

Discussion topic: No internet

Reply
Avatar for Alice59
Level 1 icon
What's this?
This message was authored by: Alice59

Message posted on ‎17 Jul 2025 08:22 AM

No internet

Service check says internet is working fine but I have no internet at home 

Report post
Post 1 of 4
339 Views
0 Likes
Reply
Reply

All Replies

Avatar for Higidoo
Level 0 icon
What's this?
This message was authored by: Higidoo

Message posted on ‎17 Jul 2025 08:42 AM

Re: No internet

Same here. Diagnostic check fine but won't connect.

Report post
Post 2 of 4
326 Views
0 Likes
Reply
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎17 Jul 2025 08:44 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Higidoo & @Alice59 check the lights on your Sky hubs and follow the instructions here https://www.sky.com/help/articles/hub-lights-explained-start

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 3 of 4
324 Views
0 Likes
Reply
Avatar for Alice59
Level 1 icon
What's this?
Topic Author
This message was authored by: Alice59

Message posted on ‎17 Jul 2025 09:14 AM

Re: No internet

I've done all that still no connection been trying since 6am 

Report post
Post 4 of 4
306 Views
0 Likes
Reply
Reply