No internet

[Josh116]

Had the new broadband set up today and it's gone off already with a red light on the LOS sign 

[JimM1]

@Josh116 The worst light to have, hopefully just an OR tech juggling the fibre about in the exchange and it goes back out again and the PON goes green. It's an upto midnight but is naughty if working the OR do something. Else can be a major like Fibre pole wiped out by a car, give it an hour then OFF gap off a minute ON with the ONT that was just installed.