Discussion topic: No internet
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Message posted on 11 Dec 2024 03:05 AM
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No internet
tv and phones etc saying no internet connection. I asked sky to check via app they say all good no issues yet my router has an orange light so obviously there is a problem. Done usual turned sockets on/off pulled connections and and back in still no internet
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Message posted on 11 Dec 2024 05:44 AM
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Re: No internet
Was it this line test you ran:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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