No internet

[Foxxy100]

Recieved new router today all connect no internet 

[Addie15]

Hi there, @Foxxy100. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15 · Accepted solution]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Foxxy100]

Thanks for your Reply

sorry just seen it , so all up and running now and did complain when my neighbour around the corner received a whole month prescription free and when I asked what compensation for being off line for 48 hours was advise £8.72 shocking