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Discussion topic: No internet
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This message was authored by: Petermcc
Message posted on 24 Sep 2024 07:15 AM
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No internet
New customers. Woke up this morning with no internet can't find our hubs name in our phones to connect to it. Tried resetting, still nothing. Our hub is only 10 days old. Any help appreciated rather than the long wait to speak to someone from Sky. Thanks
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Sep 2024 07:19 AM
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Re: No internet
@Petermcc seems a common issue with the white hubs which can be sorted by resetting the hub by pressing and holding in the wps button on the right hand edge fir up to 30 seconds until the led flashes and tgen releasing tge button.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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