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Discussion topic: No internet

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Avatar for Chris22884
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This message was authored by: Chris22884

Message posted on ‎24 Apr 2024 07:32 PM

No internet

Hi, i curruntly have no internet. I have run diagnostics and it says there is no known problem in my area. I have also done all the usual tips like turning the router off and on. 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎24 Apr 2024 08:29 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Chris22884  Can you run through picking your router from the link below to what lights are showing on the router and the colour they are.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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