No internet

[Daviduk73]

My internet has gone down reset everything but nothing have an orange light on the internet please help 

[Highlinder]

@Daviduk73 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.