Discussion topic: No internet

This message was authored by: Amanda861 · ‎08 Apr 2024

There has been no internet all day reset etc still doesn't work

This message was authored by: Highlinder · ‎08 Apr 2024

@Amanda861 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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This message was authored by: Hickson1 · ‎08 Apr 2024

Same here.

I'm in Plymouth, and there is no WiFi. Ran the test, and it said everything was good, but none of my devices can get online (apart from my mobile obviously)

This message was authored by: Amanda861 · ‎08 Apr 2024

It does say there is a fault

This message was authored by: Highlinder · ‎09 Apr 2024

@Amanda861 Does it let you follow through to how to get this fixed?

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Discussion topic: No internet

No internet

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