No internet

[Jenga2018]

I've got no internet as of about 1 hr ago. Tried rebooting the modem and still nothing. Ran a test on sky app and it says everything is fine. 

[jamesn123]

Hi @Jenga2018 

I've flagged your post to Sky, look out for a message on the forum

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Jenga2018 to chat.

[Kel79lou]

Same wonder if a problem world wide

[Lozz61]

Mine went of 17 times yesterday 2nd Apr and twice so far today. Its a daily accurance of the past couple of months 

[terrierfox11]

I have same issue, no internet for couple of hours...unable to wfh at present 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Mr+Flibbles+86]

Hi there @terrierfox11, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[ChrisD2]

Same thing with me. Reported it and they say all their tests show its OK. New box on the way

[Yvonne1971]

I too have no Internet. 

This has been off since I got up at 7am this morning. Ran test and it says everything is fine.

I've switched router off and middle orange light is still showing.

I live in bedford area

[NattieA]

Hello,

We're in the same boat, no internet today... nothing has changed, no visible damage to cable outside.

Could someone help?

Thanks,
Natalia

[Lisa-P1987]

We are still looking to help you @terrierfox11 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks