Discussion topic: No internet solid orange light
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Message posted on 15 Apr 2026 05:58 PM
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No internet solid orange light
Had No internet since 3:50 pm today tried all the connection tips.. Solid Orange light on Router...Nothing, rang Sky said No problem will send New Router, ( Not That) what's Going on Sky ???
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Message posted on 15 Apr 2026 07:23 PM
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Re: No internet solid orange light
The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker
If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Apr 2026 07:43 PM
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Re: No internet solid orange light
Exactly the same mate, chelmsford area. Sky telling me it's all unrelated but I smell something. Almost to thesecond mine went off. Openreach box looks fine but orange light on voice and no Internet.
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