No internet since signing up and installation and cannot find a number to call

[BigGarner]

Since having everything installed at the start of November I have had no internet. The only lights that show up green are the Power and Wifi. No other lights are on at all.

An engineer did come out and when they were here it worked. 10 minutes after they left, it stopped working again.

I've looked around the help sectiion but the only phone number I see gets me through to a bot which asks me to test my connection. Which I can't as I don't have a connection.

Is there are number I can call?

[Daniel0210]

@BigGarner 
If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

As with most large companies the start will be automated but stay on the line and don’t hang up if you’re prompted to. The operating times of departments differs depending on the issue you’re ringing about.

[BigGarner]

Great thanks - found the number now 🙂