No internet light on hub

[Richblair]

Hi, got up this morning and the internet light was off on the Hub. Tried all the switching off/on, resetting, check there's no filters on. Two kids at home for the next four days with no internet so any ideas on what else to try would be greatly appreciated! Thanks in advance 

[cookiemonsteruk]

@Richblair 

Whereabouts are you?

You would need to contact sky on 150 from your landline assuming you don't have internet calls

[cookiemonsteruk]

There is a phone number filter so excuse me for posting alternate number this way

zero three three three seven five nine one zero one eight from any other phone

[jamesn123]

@Richblair 

First try running the My Sky app, it'll try to detect an issue with your line or an outage in your area