Discussion topic: No internet light in the sky router

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This message was authored by Kavassery

My internet connection was suddenly cut with the internet light not on. Will not come back after reset.

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This message was authored by Highlinder

@Kavassery Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If this comes back green all looking good can you please click on broadband to run an updated test please.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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