No internet for a month

[Topcat65]

My internet went down on 3rd December 24, numerous phone calls to sky and openreach engineers out 4 times to say the issue was with sky and their technical team! I have had to keep calling to find out any updates myself on a regular basis no update from sky at all! Extremely disappointed at their customer services although they have compensated me £15 but then taken £30 on a DD for services they have not provided. Am I within my rights to cancel my contract? I just don't feel they are looking into resolving this at all!

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Topcat65]

Thank you