@SimoneBad wrote:
My devices are not connecting to my WIFI I have tried connecting and reuniting my password via my sky glass, switched the router on and off and the problem is not resolved. The internet checker via your app says there is no issues in my area can this please be resolved
We're only other customers here but try resetting the router entirely. If it's a white Sky Max router, hold the WPS button on the side of the hub in for a few seconds. If it's an older router try the rest button on the back of the router.
Edit: this will reset the SSID and WiFi password to the default.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
