No internet connection

[Shaluh]

No internet connection in kendal area,its about 20 mins no signal at the moment but in the app its says no problem to the broadband and wifi is good.

[VEM89]

Same here, we are in Carnforth and it's recently gone off in the last 15 minutes. Same with checks, saying everything is fine but light for Internet won't come on.

[Daniel0210]

@Shaluh @VEM89 
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.