No internet connection

[MarjorieBenn]

Tv saying no connection, switched everything off, waited a few mins, twice. All green lights on router, at wall and sky box still no internet. Tried various check, saying all ok. Internet kept dropping out last night and tv screen just went black for no reason.

[Jason-]

Good Morning @MarjorieBenn, sorry to see you're having some connectivity issues with some of your devices. If this continues then we'd really like to help get things working better for you so I'll send you an invite to a private chat shortly to discuss further 😊

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-