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Discussion topic: No internet connection
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This message was authored by: LinziMcCormick
Message posted on 08 Feb 2026 09:15 AM
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No internet connection
I have no internet connection so none of my sky Q mini boxes are working and can't watch any Netflix or prime on the main box
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This message was authored by: JimM1
Message posted on 08 Feb 2026 09:29 AM
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Re: No internet connection
@LinziMcCormick The no Internet connection, what do you see when you look at the sky Hub the link below for example!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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