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Discussion topic: No internet connection

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This message was authored by: Jessica125

No internet connection

No connection to any device. I have run all the diagnostic checks and keep getting the ''up and running again'' message, without any change to the connection. All lights are on, so that is not the problem. Spent 40 minutes waiting to speak to an agent only to be told it is working. 

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This message was authored by: caesarome

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

As all lights are on the hub have you tried turning it off then back on again at the mains ?

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