No internet connection

[Clr11]

No internet connection yet when testing online says no issues, is anyone else experiencing this. Orange light showing as no internet turned box off and restarted still showing the same fault 

[Mr+Flibbles+86]

Hi there @Clr11 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147