No internet connection

[Shaime]

I have no internet connection

[cookiemonsteruk]

@Shaime 

What colour is the internet light on the sky router?

[Shaime]

All lights are green, only some channels are working, ran tests and apparently everything ok!

[cookiemonsteruk]

@Shaime 

When you say channels do you mean sky tv? 

What box do you have?

[Shaime]

I have sky stream, this has been happening since yesterday afternoon, the second and fourth lights on the hub go orange every 10 minutes or so

[Shaime]

Also sky broadband superfast! 

[cookiemonsteruk]

@Shaime 

Ah, normally if the internet goes orange it happens at the most every 1/2 hour

If you have the black sky router could you post your router statistics

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...