0

Discussion topic: No internet connection

Reply
Avatar for Jordanne28
Level 1 icon
What's this?
This message was authored by: Jordanne28

Message posted on ‎28 Aug 2024 02:17 PM

No internet connection

I have no internet connection, only an orange light on the router. All tests on the sky website say everything is fine, I have also followed all steps on the website that are suggested.
The wall plug has a red light too. I've restarted everything and it's the same. I'm working from home and need help with this urgently. 

Report post
Post 1 of 5
440 Views
0 Likes
Reply
Reply

All Replies

Avatar for Jordanne28
Level 1 icon
What's this?
Topic Author
This message was authored by: Jordanne28

Message posted on ‎28 Aug 2024 02:22 PM

Re: No internet connection

It’s showing the LOS as red

Report post
Post 2 of 5
433 Views
0 Likes
Reply
Avatar for 2011
Level 0 icon
What's this?
This message was authored by: 2011

Message posted on ‎28 Aug 2024 02:29 PM

Re: No internet connection

No internet connection!!

Report post
Post 3 of 5
429 Views
0 Likes
Reply
Avatar for Highlinder
Level 16 icon
What's this?
Superuser
This message was authored by: Highlinder

Message posted on ‎28 Aug 2024 02:53 PM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Jordanne28  Do you have any way to report this external fault to Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 4 of 5
399 Views
0 Likes
Reply
Avatar for Highlinder
Level 16 icon
What's this?
Superuser
This message was authored by: Highlinder

Message posted on ‎28 Aug 2024 02:53 PM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@2011  The forum needs a little bit more information. What troubleshooting have you done?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 5 of 5
398 Views
0 Likes
Reply
Reply