No internet connection

[JBM61]

Done all the checks which say everything is fine but it isn't as I still don't have internet connection despite resetting all connections 

[Highlinder]

@JBM61The service checker shows historical information. Can you click on the link below picking the router you have and follow the directions to what you need to do next with the lights showing on the router.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub