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Discussion topic: No internet connection

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Chris888
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This message was authored by Chris888 This message was authored by: Chris888

No internet connection

‎22 Aug 2024 11:34 AM

We received our new broadband equipment and have set it up as per the instructions, but we have no connection. There are only two green lights showing on the router, power and WiFi. The internet light and voice light are off.

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet connection

‎22 Aug 2024 11:44 AM

Posted by a Superuser, not a Sky employee. Find out more

@Chris888  Where you already with Sky before getting the new broadband equipment or are you due for activation?

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