No internet connection

[Malcra]

• No Internet connection from router. Red light on open reach box's and router looks like it has an LOS issue.
• Test on sky say all is fine but no Internet and light red.

[Janet0110]

We are having the exact same issue, only 2 lights green on the sky hun box third one is on but is Amber, and on the open reach box the LOS is red other lights are green, have done service check and says everything is connected and running but still no Internet connection

[stuveccy86]

Same here on full fibre  900 orange solid light no internet at all sky saying all good. 

[cookiemonsteruk]

@Malcra 

LOS or loss of signal/service is usually an issue with the openreach network and needs reported to sky

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

[DMBee]

Same here, been half an hour now.. worst intenet provider Ive had.  Up and down like a wh@res  draws