No internet conection

[Bianca1020]

I keep having issues with my internet, keep checking the conection on the sky app and says I have good connection ,but my internet doesn't work at all,I have filled the steps on the app as well and its the same

[Kieran92]

I am having the exact same problem  keep doing the service checker and according to that,everything is fine.

Every thread I have read, sky does not seem to be responding.

[Szaszimi]

I am working from home and im struggling with the same issue. Restarted the router, the devices are up to date, but still... It feels like having a dial in instead of a 500mbit full fibre. Terrible service so far