No internet again

[Badger8]

Trying to watch TV and you have no internet connection again

[JimM1]

@Badger8 

You can run the service checker to see if the condition is known to sky via a mobile device, is the hub indicating it is offline.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

https://www.sky.com/servicechecker

[Badger8]

Thanks for the email but it's not accurate we was fully down and it said no issues at this time, we have so many issues where it just drops out. 
I have run cables into every room due to the issues at my own cost. 
I think it's time to move on to the next stage. 

[JimM1]

@Badger8 The link sent to you, about the lights!