Discussion topic: No internet - VPN won't connect
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Message posted on 21 Feb 2025 11:26 AM
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No internet - VPN won't connect
Hi, my VPN frequently drops off while I'm working from home due to having no Internet connection on our Sky wifi.
Please help as this is disrupting my work day and drops me out of calls on a daily basis.
I ran a test my broadband check and the result was everything is good, but that just isn't the case for my phone, my work laptop or my personal laptop. Even if only one device is connected, it is inconsistent. Thanks, Olivia
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Message posted on 21 Feb 2025 01:31 PM
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Re: No internet - VPN won't connect
@OliviaN27 check the lights on your Sky hub when you lose connection see https://www.sky.com/help/articles/hub-lights-explained-start. and follow thecsteps in thectrouble shooter.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 23 Feb 2025 08:50 AM
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Re: No internet - VPN won't connect
Thank you @Chrisee 🙂
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