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Discussion topic: No internet - No White Light.

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Avatar for sali_del
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This message was authored by: sali_del

Message posted on ‎10 May 2025 06:40 AM

No internet - No White Light.

What is the issue of internet (again)? It goes down since yesterday afternoon. No white or amber light on router (Sky Hub). 

 

I have tried to reboot router and still no working. 

 

(Note that my internet was down in few months ago and engineer found the issues on wire cable in Local Exchange, it was fixed and working again) 

 

 

 

 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎10 May 2025 07:33 AM

Re: No internet - No White Light.

Posted by a Superuser, not a Sky employee. Find out more

@sali_del if the service checker in the My Sky app doesn't tell you Sky are aware of an issue with your line call them to report it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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