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Discussion topic: No interent!
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This message was authored by: Taya95
Message posted on 04 Nov 2024 07:30 AM
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No interent!
For the past 3 days my broadband has been nothing but a pain. No internet connection, constant orange flashing light or no light at all. This is appauling I had the same problem before which was supposed to have resulted in me getting a new hub.... This did not happen. The service is terrible for the price I pay this is not acceptable. I have continued to test the connection and every time it states there is no issue. When clearly there is. I have picture evidence on this repeatedly happening. I wanted it sorted. I will be looking for a new supplier is this doesn't get sorted
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Nov 2024 08:04 AM
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Re: No interent!
@Taya95 the lights almost certainly indicate there is a line fault so log intomthe My Sky app using a mobile connection and check to see if the service checker tells you if Sky are aware of a fault in your area if it doesnt call Sky and report it so it can be fixed..
Unfotunstely no. ISP can guarantee thst your line never get faults as things break or the netwotk is damaged these things happen.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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