@FS3 the online diagnostics take up to an hour to pick up a dropped connection once they do they will offer help including booking an engineer if one is required. Alternatively you can call Sky and the agent will,walk you through the same steps.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
