@Janice1955 you are not talking to Sky by posting in this forum. It is possible you do need an engineer toncheck5 the line but yiu are going to havecto call Sky if the online system is not offering to book one for you.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
